Privacy Policy

1. Information We Collect

When you use Bangkok Inspect services, we collect information you provide directly to us. This includes your name, email address, phone number, and property address when you submit an inspection request. We also collect details about your inspection preferences and any additional notes you share with us.

We don't collect information about you from other sources. The only data we have is what you give us directly.

2. How We Use Your Information

We use your information to provide inspection services, communicate with you about your bookings, and send you reports. We may also contact you about updates to our services or respond to your questions.

We won't sell your data to third parties. We don't run targeted advertising. Your information stays with us and is used only for the services you've requested.

3. Information Sharing

We share your property address and inspection details with our inspection team so they can perform the service. If you pay by credit card, your payment information goes directly to our payment processor. We don't store credit card numbers on our systems.

We may disclose your information if required by Thai law or in response to a valid legal request from Thai authorities.

4. Data Storage and Security

Your data is stored on secure servers. Inspection reports and photos are kept for your reference and can be accessed through our system. We use encryption for data transmission and restrict access to personal information to employees who need it to provide our services.

We retain your information for as long as you have an active relationship with us, plus any period required by Thai law for record-keeping purposes.

5. Your Rights Under Thai PDPA

Under Thailand's Personal Data Protection Act (PDPA), you have rights regarding your personal data. You can request access to your data, ask for corrections, or request deletion (subject to legal requirements). You can also withdraw consent for certain uses of your data.

To exercise these rights, contact us at [email protected]. We'll respond within 30 days.

6. Cookies and Tracking

When you first visit our website, a consent banner lets you choose which cookies to allow. Your choice is saved in your browser and remembered on future visits. You can change your preferences at any time using the "Cookie Settings" link in the footer.

We use three categories of cookies:

Essential cookies are required for the website to function. They handle basic site navigation and cannot be disabled.

Analytics cookies help us understand how visitors use the site. We use Google Analytics (GA4) to measure page views, session duration, and general usage patterns. When analytics cookies are denied, Google receives only anonymous, cookieless signals — no identifying data is stored on your device.

Marketing cookies are used by Google Ads to measure the effectiveness of our advertising and to show relevant ads on other websites. These cookies also control whether user data is shared with Google for ad personalization. When denied, no advertising cookies are placed and no data is shared for personalization.

Our site implements Google Consent Mode v2, which means Google's tags adjust their behavior based on your consent choices. If you deny analytics or marketing cookies, Google does not set those cookies and instead sends limited, cookieless pings that do not identify you.

7. Third-Party Services

We use WhatsApp, Telegram, and Facebook Messenger for customer communication. When you contact us through these platforms, their privacy policies apply to that communication. We recommend reviewing their policies separately.

8. Changes to This Policy

We may update this policy from time to time. We'll post any changes on this page with an updated revision date. If we make significant changes, we'll notify you by email.

9. Contact Us

If you have questions about this privacy policy or your personal data, contact us at:

Bangkok Inspect
Email: [email protected]
WhatsApp: +66 646687408
Telegram: @bangkokinspect